Refund & Cancellation Policy

Effective Date: June 2026

UGO Document & Field Services strives to provide reliable and professional service. Appointment cancellations should be made as soon as possible.

Fees for services already performed are non-refundable. Refund requests will be reviewed on a case-by-case basis based on the circumstances of the service provided.

If an appointment must be canceled or rescheduled, please contact us as soon as possible. We will make reasonable efforts to accommodate scheduling changes when available.

Questions regarding cancellations or refund requests may be directed to:

UGO Document & Field Services LLC
Richmond, Virginia
Email: info@ugodocumentservices.com
Phone: (804) 905-7779