Effective Date: June 2026
UGO Document & Field Services LLC (“UGO Document & Field Services,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect the following information when you contact us or request services:
- Name
- Email address
- Telephone number
- Property address or service location
- Information you voluntarily provide through forms, email, phone calls, or text messages
How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule appointments
- Coordinate field inspections and document services
- Provide customer support
- Communicate service updates
- Send informational SMS messages when consent has been provided
SMS Communications
If you choose to receive SMS messages from UGO Document & Field Services, message frequency may vary based on your service needs.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at info@ugodocumentservices.com.
Data Sharing
Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent information is never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Data Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
UGO Document & Field Services LLC
Serving Richmond and Central Virginia
(804) 905-7779
Email: info@ugodocumentservices.com